Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Methods & Delivery Time
- United States: 7–15 business days
- International (Europe, Australia, Canada, etc.): 10–20 business days
Shipping Rates
- Standard shipping: $8.00 USD (US) / $12.00 USD (International)
- Free shipping on orders over $69.90 USD
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3-5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the buyer and are not included in the order total.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at hl2325987197@outlook.com and we will investigate with the carrier.
Return Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking. Original shipping fees are non-refundable.